If you’re a Canadian gambler looking for a new online casino to try, then consider trying out Captain Cooks Casino. This service is a midsize casino that has about 150 games made by famous casino software developers, plenty of bonuses, and lots of opportunities to win a great prize. It’s not the biggest or the most popular casino in Canada, but it might actually be worth your attention – so in this Captain Cooks Casino review, let’s find out, why.
The platform was created in the 2000s, and some sources claim that it was 2003, so the service has gained lots of experience since then. The casino is a part of Casino Rewards Group, so it’s not a service that suddenly appeared out of nowhere – it’s a platform with some history, it’s time tested and reliable for most players. Does that mean it’s perfect? Not at everything: it has its good and bad sides, so it won’t suit everyone’s gambling habits.
Casino’s PC and Mobile access
Online casinos are perfectly accessible for PC or laptop users, but it’s usually not that easy for mobile gamblers to enjoy them. At the same time, the world around has been changing rapidly, so every casino tries to provide a mobile version to play currently.
PC access
Captain Cooks Casino is a gambling platform for PC users in the first place: the casino has a website that seems to be untouched for a while.
Design
The service’s design looks a bit dated: it seems like it was made in the 2010s and hasn’t been fully renewed since. While the website itself still looks pretty decent and simple, the casino’s logo causes some problems. It’s a casino’s name written in cursive and a small drawing of a ship’s mast and sails, which illustrates the casino’s name pretty well. The problem is that the logo is golden and pretty small, so it’s not easy to read it – and it can be a bit confusing for some potential clients. Also, the golden-like effect makes the logo look really dated.
Why is it important? The service’s design and style clearly show the main target audience and the way Captain Cook Casino treats itself. The service doesn’t seem to be interested in attracting new potential clients anymore, so it’s a perfect place for experienced players who are about 40 years old now. It’s not bad by any means, but it also shows that the service probably isn’t going to be renovated or rebranded to be more modern and progressive.
Banners
The website’s main advantage is that it’s easy to navigate – all the important elements of the service are easy to find, so you clearly won’t get lost. It has a traditional dark background and a huge advertisement on the homepage telling the guests of the casino about its bonuses a special offers, so you can easily understand whether you should try it out or not.
The casino also has some adds about its most popular games: they are pretty big and eye-catching, so they can easily interest a potential player. The casino has some branded games to make people curious: you can find a Game of Thrones slot, Tomb Raider slot, and even a Brides Maids slot – so the service shows that you can easily find something appealing there.
What else you can find
At the top of the website, you can see a small menu with useful links: it can help you create an account, learn more about the bonuses and recent lucky winners, or sign in if you’re already the casino’s user. At the bottom of the page, you can see some important links as well: there you can find the casino’s FAQ, terms and rules, Responsible Gambling info, and so on.
Mobile access
If you’re a mobile gambler who wants to enjoy Captain Cooks Casino, then you can do it via the service’s mobile website version – Captain Cook Casino doesn’t have any mobile app at the moment. It’s not a problem on its own: lots of modern casinos decide not to make any special apps for every mobile operating system and adapt their website’s mobile version instead.
The problem is, the mobile version of the Captain Cooks online Casino isn’t exactly convenient. It doesn’t look really well, it’s not super comfortable to use it, and it’s easy to understand that you can’t play lots of games with it – so it’s mostly an option for players who just want to check their money transactions or change their settings. It’s clearly not a game station – so consider playing a full version instead when possible.
Bonuses
Each modern online casino tries to attract new players with some special promotions or gifts, and you can find some casino rewards in Captain Cooks as well. The service has a New Player bonus that works only for the newly made accounts, because it requires your 5 first deposits. The Captain Cooks Casino bonus promises 100 spins and $475 in gifts for its new users for just $5 per deposit – and it’s an unbelievably generous offer! Well, it’s too good to be true, and it is – the bonus has some wagering requirements which are 30x. That means that only experienced players can fulfil all the requirements and get the biggest prize – newcomers can only get smaller prizes or none.
Casino Rewards at Captain Cooks are divided into a few deposits:
- The first one gives you 100 spins for just 5 dollars – you can use them for the special jackpot game and see whether you’re lucky enough to become a millionaire;
- The second one offers you a 100% match up to a hundred dollars;
- The third one offers a 50% match up to 150 dollars;
- The fourth one is only a 25% match up to 125 dollars;
- The fifth one is like the second one – a 100 up to a 100.
That’s how you get $475 in total, and you should play it lots of times in 30 days to get a prize – it’s not that hard for a professional, but it might be a bit too much for a newbie. While some sources claim the wagering requirements are about 30x (which is nice), others say that they’re about 60x, which is too much. It seems that the casino’s rules have been changed recently, so now it’s harder to benefit from this bonus. If you’re an expert – then go for it!
VIP program
The casino also encourages its players to be loyal and active, so it has a special loyalty program. It takes lots of time to get to the highest levels, but these levels give you better deals, special bonuses, and lots of nice benefits – so if you’re a keen gambler, then it’s your chance to get something really special.
Casino software
Captain Cooks online casino has a serious advantage that attracts lots of users from little to lots of experience – its software. Casino’s games providers play a huge role in safety and general image of every service: players tend to trust the time-tested and reliable developers more than the unknown ones, for obvious reasons. Captain Cooks Casino games are made by Microgaming – one of the best software developers for online casinos. The company’s name is a mark of quality on its own: the service makes legit and trustworthy games and checks them regularly to see whether the original RTPs or volatility have been compromised. It’s really hard to find a bad game made by Microgaming, but if it’s too much of this software at one casino, then it can be a bit boring for some players.
The Captain Cooks’ casino games collection has become much bigger recently. It used to be about 150 titles to play, but now the casino claims to have over 500 games made by different providers – and that’s an impressive collection! The service has mostly slots, but it also has table games and live games, so you won’t get bored. Whether you prefer to play something simple and relaxing or something intellectual that requires your experience and knowledge, you can play it there.
Money transfers
Deposits and withdrawals are essential for every casino lover, so it’s better to choose a place that has your favorite banking and payment methods in the first place. Most casinos have more deposit options than withdrawal options, and it’s easy to understand: players make withdrawals way less often than deposits.
Captain Cooks has a nice list of options for deposits: it includes popular methods like PaySafeCard, PayPal, Skrill and so on, and also cards and bank transfers. Almost everyone can find something there easily, so the game will go on as long as you want it. If you manage to be a lucky player and win, then you should also choose a suitable withdrawal method, and it won’t be a problem for you as well – you still can use most popular transaction options.
Most transaction options aren’t instant: it usually takes a few business days to get your prize. A good thing is that PayPal, Skrill and Interac have instant transactions, so you won’t have to wait for a long time. The casino’s pending period isn’t that long as well, so you’ll get your prize relatively quickly.
Safety
Each casino has to be safe: there’s no point in playing at an unreliable casino where you have no real chance to win any sum of money or withdraw it. Every casino’s safety can be tested not only by reviews or users’ comments (which are often pretty negative, because most people only make comments online when they’re pissed off), but also by the service’s license and software providers. So, is Captain Cooks worth your attention?
It is! The service protects its users’ personal information by using a special SSL encryption, and it also chooses to work with time-tested software providers and money transfer systems. It means that neither your personal info nor your bank details will be stolen, so you can use it safely. The service also doesn’t allow its customer support managers to see users’ passwords, so even if you lose it and ask for help, then they will help you without actually seeing any of your information.
The casino has also been tested by MGA – one of the leading gambling authorities that has already checked hundreds of huge gambling websites ll over the globe. The company has checked the casino’s games, bonuses, transactions, customer support, and other important features to make sure you can trust it – and you clearly can. Though it’s only luck that can help you win at any casino, the service itself won’t compromise your chances to succeed by any means.
Customer Support
If you need some help (you lost your password, you don’t get how bonuses work, etc.), you can ask for it at any time. Captain’s customer support service works 24\7 and is available via e-mail, phone, or live chat. If you need a short answer quickly, then use a chat, and if you need a long explanation, then use your e-mail – but be ready to wait for a while before you get an answer.
Conclusion
Captain Cooks is clearly not the top-tier service – it has some flaws, so it won’t be a dream casino for many users. At the same time, it has lots of nice games, a high level of security, and some nice bonuses to enjoy – so it’s obviously not the worst option either. It’s a mid-level casino that can help you relax and have some fun, and it’s also a legit opportunity to win some money: the casino’s progressive jackpots attract lots of attention, and you can become the next millionaire simply by using the gift spins from the service.
Even though the casino’s mobile platform isn’t perfect currently, it may change soon – it doesn’t take too much time to improve this issue, so it may be fixed the next time you visit the service. Give it a chance to see whether it’s a great place for you!
